Cookie policy

1. What Cookies Are

Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as pixels and local storage. This Policy explains which categories we use on pharmacybrasil.com and the choices you have.

2. Cookies and Similar Technologies We Use

We use the following:

• Strictly necessary cookies (Shopify): our store runs on Shopify, which sets cookies required for the website to work — for example, keeping your shopping cart, maintaining your session, and securing checkout. These cannot be switched off.
• Privacy-friendly analytics (Plausible): we use Plausible Analytics to count visits and pages viewed in aggregate. Plausible does not use cookies and does not identify you or track you across other websites.
• Local storage on your device: our website stores a few items in your browser, such as whether you have answered the cookie notice and the products you viewed recently. This information stays on your device and is not sent to us.

We do not use advertising cookies or advertising pixels.

3. Third-Party Services on Our Website

Some features load content from other providers. When they load, these providers receive technical information such as your IP address and browser type, and they may set their own cookies under their own privacy policies:

• Chat assistant (Botpress): our chat assistant answers from preset options and does not accept typed messages. To keep a conversation working, it may store a technical identifier in your browser.
• Appointment booking (Acuity Scheduling): the booking calendar on our appointment pages is provided by Acuity Scheduling in an embedded frame. The information you enter there (such as your name, phone number, and email) is sent to Acuity to schedule your visit.
• Certification seal and map: the LegitScript certification seal and the map on our contact page are loaded from the providers that supply them.

The chat assistant, the certification seal, and the map are not used to collect your health information, and none of these services is used for advertising.

4. Your Choices

You can manage or delete cookies through your browser settings, as described in Your Privacy Choices. Blocking strictly necessary cookies may prevent parts of the website from working.

5. Changes and Contact

We may update this Policy as our use of these technologies changes. Questions: legal@pharmacybrasil.com.